8 Things to Consider Before Buying Used Technology

May 6, 2025

Buying used technology BIT Insight Group

We use our devices daily, so it’s essential that they meet our needs. A slow or broken device is inconvenient and can affect productivity for day-to-day tasks. But buying used technology versus a brand-new phone or laptop isn’t always the best option. Here are eight things you should consider before purchasing a used device.

Purchasing used technology can be a great way to save money. According to recent data, 70% of consumers bought or sold used technology in 2023. This popular market is expected to grow to $2.7 trillion in 2025.

At BIT Insight Group, we’ve seen firsthand how smart purchases—especially in the used tech space—can make a big difference for individuals and businesses. However, you still have to exercise caution when buying any used device.

Tips to Buying Used Tech

1. Is the Device Still Supported?

Before buying used tech devices, check to see if it is updated. Older devices can’t receive or download new software updates, which could make them less safe to use. Security updates protect your gadget against cyber attackers.

When a device is no longer supported, it can’t get security patches in the latest updates. This leaves an opening for hackers to get in. To protect your information, you should always be able to update your device.

If a device doesn’t get these updates, then it’s not something worth buying. Check the manufacturer’s website and see how long they support the device. Reviewing the small print will let you know how long you can use it safely. Some brands support their products longer than others do.

2. Device Age

The age of the device is significant. New devices generally work better and have long-lasting quality. The older your device gets, the more likely you will face performance issues.

Check when your device originally hit the market to learn how old it is. You can look into newer models of devices and see their capabilities, too. Decide if the device will still provide the functionality you require.

3. Battery Health

Try to get a rough idea of the battery’s health. Certain vendors may provide that information for you. A healthy battery will allow you to use your device for long periods without charging it.

If your battery health is low, it may be time for an upgrade. Check out how much the replacement battery will cost. Then, add it to the investment cost.

4. Any Apparent Damage?

Visible damage to the device could mean bad performance. Cracks and dents might indicate falls or rough handling. Damaged devices could be a sign of severe internal problems.

Water damage can also cause several problems. Look for discoloration or rust. If the device has noticeable damage, it may not be worth it. Major defects can impact how the device works when you use it daily.

5. Are All Accessories Available?

Ensure you get everything you need with the gadget. Missing items could mean additional purchases later. Chargers and cables are essential. Ensure that they are included with your purchase.

Extra things such as cases and headphones are always nice to have. Verify if they are a part of the purchase. If you have to purchase these items separately, it will add to the overall cost.

6. What’s the Return Policy?

Understanding the details of the return policy before making a purchase is crucial. Knowing you can return the item lets you thoroughly inspect the device for any damage, performance issues, or battery health concerns. This way, if something goes wrong, you can return it. Additionally, a warranty can assist with repairs or replacements if the device malfunctions. Reviewing these details before buying will provide you with peace of mind.

7. What is the Cost?

Research various sellers to make sure you’re not overpaying. It’s also a good idea to compare the cost with new and other used alternatives to guarantee you’re getting the best deal. Sometimes, the price difference between a brand-new and used device isn’t very significant. If the cost of a new device is only slightly higher, consider purchasing it instead.

8. Can You Try Before You Buy?

It’s always wise to try a device before you buy it. This is especially true when buying on a peer-to-peer marketplace. Meet the seller to check out the device in person. It’s the best method to evaluate it before making a commitment.

Not able to meet in person? Ask for a video. The seller can make a video demonstrating the device. This way, you can ensure you’re not wasting time meeting them. A better option would be to purchase a used device from a major retailer and test the device in the store.

Buying Used Tech

Buying used technology can be tricky, but you will likely make a good choice if you think about these things. Remember to check key things like battery health, device support, and prices before you buy. While used tech can be cheaper than new, it’s not always a better deal.

Make sure the device you choose works for your needs. You want it to be secure and functional for a long time. If you can find a used device that’s not too old and is comparable to new ones, you may have a great deal on your hands.

Need help evaluating your next tech purchase? BIT Insight Group offers guidance and support to help you choose the correct new or used device that aligns with your goals and budget.